James A. Frazier

This letter of reference to you is for our Copytronics Sales Representative, Dan Hoover. Dan has played a significant role in our organizations business equipment needs. Not only has Dan met our needs but has gone far above what we could expect the average vendor's representative to provide.

I have known and worked with Dan for approximately nine years. Through this time Dan has shown professional character and displayed the highest of ethics. We have been solicited by many copier vendors as well as researched on our own. The difference between what we could see was the service of Dan Hoover.

We truly feel that Copytronics has the best asset a company could want, in Dan Hoover.

Sincerely,
James A. Frazier
National Facilities Manager
Sears Home improvement Products