Joan Gardner

November 18. 2005

To Whom It May Concern:

It has been my pleasure to work with Sean Meder at Copytronics for the past few months.

Sean's contact with this office started when our lease on two pieces of equipment was expiring. He took the time to listen to our needs, has excellent knowledge of the company's equipment, as well as presenting us with information on the new state of the art "SentryFile".

We are a very busy pediatric medical office and the need for multifunction machines was a necessity. Even the installation of two machines and connecting them to our main computer server was seamless and non-disruptive.

Sean's customer service is exemplary. Before and after the sale he has been available both by phone and e-mail with excellent response time. I would not hesitate to refer Sean to any other business. If I can be of further assistance, please don't hesitate to contact me.

Sincerely,
Joan Gardner
Administrative Assistant
Altamonte Pediatric Associates

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