Kevin Fraser

September 27, 2006

Sean Meder
Copytronics Information Systems
420 South Orlando Ave.
Winter Park, FL 32789

To Whom It May Concern:

I am writing this reference letter on behalf of Sean Meder and Copytronics Information Systems. Spraggins Builder Services has maintained a strong working relationship with Copytronics for over three years. They are one of the best service companies that we have ever dealt with.

Our Account Executive, Sean Meder is very serious about his job and ensures that his customers are always taken care of. He actively manages the relationship between the customer and Copytronics. Mr. Meder exemplifies the role of a customer advocate.

Through the course of our relationship with Copytronics we have worked with a number of their technicians. Without failure, their technicians show up on time and equipped to do the job that they are asked to do. We have confidence that if any issues arise with our office equipment, they will be fixed in a timely manner and will be fixed right the first time.

Accordingly, I would not hesitate to recommend Copytronics to anyone who is considering them for their office productivity needs.

Best regards,
Kevin Fraser
Vice President of Internal Operations
Spraggins Builder Services